How can we help?
Get Help
Email us at ryan@authproof.dev. We respond within 24 hours on business days.
Common Questions
Your API key is shown once when you sign up. If you lost it, you can regenerate it from your dashboard under API Key Management. Note: regenerating invalidates your old key immediately.
Your account will be paused until the next month resets, or you can upgrade to Pro for unlimited receipts.
Click Upgrade to Pro in your dashboard. You will be redirected to Stripe checkout to complete your subscription.
Yes. Go to your dashboard and use the Export & Reports section to download your complete receipt and verification history as signed JSON or CSV.
Email ryan@authproof.dev or use the billing portal link in your dashboard.
Your data is retained for 30 days after cancellation, then permanently deleted per our Privacy Policy.
authproof is the open source SDK at authproof.dev — free forever, MIT licensed. Authproof Cloud is the hosted infrastructure service. The SDK handles the cryptographic receipts; the Cloud handles the log infrastructure so you don't have to run your own.
Healthcare & HIPAA
If your organization is a HIPAA Covered Entity, you need a signed Business Associate Agreement before using Authproof Cloud with PHI-adjacent workflows. Learn more and request a BAA →
Status
For service status and incidents, email ryan@authproof.dev.